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Receptionist/Client Liaison

About usGro Clinics is changing the landscape of hair transplant surgery in Australia by using specialist equipment to significantly improve our clients’ outcomes.  Of paramount importance to us is that our clients feel confident and empowered.By applying the latest, advanced innovations in cosmetic medical technology we offer our clients non-invasive treatments that yield in great results but only require a little or no downtime. We are looking for an experienced Receptionist to join our Melbourne clinic full-time. The roleYou will have at least 2 years' Front of House/Receptionist experience. You will be the first point of contact and the face of our business. This is a busy role and would suit someone who enjoys a diverse and varied role where no two days are the same.You will be responsible for all reception and front of house related duties:Appointment confirmationsBooking consultations/appointmentsReschedulingMaximising utlilsation of the cliniciansStock controlOverseeing the rosterEnsure smooth running of the clinicBanking and end of dayAny other duties that support the effective running of the clinicFor the right candidate there will be growth in this role and opportunities to grow. As long as you are heavily focused on delivering outstanding customer service and results, as well as getting the job done right, then, WE WANT YOU! Our ideal candidate will enjoy a busy role, have worked in a similar environment. You will enjoy being organised, supporting others and customer service. You will have/be:Reception skillsCustomer service skillsWorked in a similar industryExcellent verbal and written communication skillsPositive and enthusiasticActive listening skillsHave integrityProblem solving skillsHigh level or organisational skillsTask orientatedTime managementAbility to multi-taskTeam focused Please submit your CV and cover letter via Seek 1. Tell us about yourself2. Why do you want to work for Gro?3. Tell us about a time when you worked well across multiple tasks4. What characteristics, in your opinion, make a great receptionist 5. Why should we choose you? 50000 AUD Melbourne

Receptionist/Client Liaison

About us

Gro Clinics is changing the landscape of hair transplant surgery in Australia by using specialist equipment to significantly improve our clients’ outcomes.  Of paramount importance to us is that our clients feel confident and empowered.

By applying the latest, advanced innovations in cosmetic medical technology we offer our clients non-invasive treatments that yield in great results but only require a little or no downtime. 

We are looking for an experienced Receptionist to join our Melbourne clinic full-time.

 

The role

You will have at least 2 years' Front of House/Receptionist experience. You will be the first point of contact and the face of our business. This is a busy role and would suit someone who enjoys a diverse and varied role where no two days are the same.

You will be responsible for all reception and front of house related duties:

  • Appointment confirmations
  • Booking consultations/appointments
  • Rescheduling
  • Maximising utlilsation of the clinicians
  • Stock control
  • Overseeing the roster
  • Ensure smooth running of the clinic
  • Banking and end of day
  • Any other duties that support the effective running of the clinic

For the right candidate there will be growth in this role and opportunities to grow.

 

As long as you are heavily focused on delivering outstanding customer service and results, as well as getting the job done right, then, WE WANT YOU!

 

Our ideal candidate will enjoy a busy role, have worked in a similar environment. You will enjoy being organised, supporting others and customer service. You will have/be:

  • Reception skills
  • Customer service skills
  • Worked in a similar industry
  • Excellent verbal and written communication skills
  • Positive and enthusiastic
  • Active listening skills
  • Have integrity
  • Problem solving skills
  • High level or organisational skills
  • Task orientated
  • Time management
  • Ability to multi-task
  • Team focused

 

Please submit your CV and cover letter via Seek 

1. Tell us about yourself
2. Why do you want to work for Gro?
3. Tell us about a time when you worked well across multiple tasks
4. What characteristics, in your opinion, make a great receptionist 
5. Why should we choose you?