Job Details

We are looking for an experienced Clinic Manager to join our new Perth clinic on a full time basis.The RoleAs our Clinic Manager, you will be responsible for effectively managing the day to day logistics and functioning of the clinic. You will be hands on in supporting the clinic needs and work closely with the Managing Director to drive the business.Your role will include but is not limited to the follow tasks:Coordinate staff rostering, work load and online booking managementPerformance management, coaching and development, performance reviews and conflict resolutionEnsuring effective utilisation of staff and bookingsProvide accurate data for payroll, review and understand payroll cost vs budgetLiaise with the team to ensure a harmonious and productive work environmentEfficient workplace planning and recruitment Manage reception and front of house processesCollaborate with the group head nurse to ensure the adherence to medical protocols and medical staff are up to date with administrationWork closely with the sales teamProvide clinic reporting to the Managing DirectorInitial phone consultations with prospective clients as per company protocols (when applicable)Handling customer enquiries and converting them to consultations, as per targetsDirecting staff in following established policies and proceduresAbout YouOur ideal candidate will enjoy a busy role, have worked in a similar environment. You will enjoy being organised, supporting others and customer service. You will have/be:Minimum 2 years’ experience in a similar roleStrong organisational skillsExcellent written and verbal communicationAbility to lead and coachAttention to detailNumeracy and financial analysisProactiveAbility to work across a range of prioritiesUnderstanding of and interest in the Hair Replacement / Cosmetic IndustryAs long as you are heavily focused on delivering outstanding customer service and results, as well as getting the job done right, then, WE WANT YOU!About UsHair loss is one of the biggest physical challenges impacting the confidence of young men. Gro® was founded with the purpose of helping, people with hair loss, feel confident so they can focus on making their dreams come true. Gro® offer effective solutions to every stage of genetic hair loss. Through the latest innovations in cosmetic medical technology, we offer our clients non-invasive, effective, and hassle-free treatments that yield consistent (often mind-blowingly amazing) results and a first-class experience. We pride ourselves on creating a team that is motivated to help our clients feel more confident and achieve their dreams. We focus on educating our clients and we work hard to ensure every Gro client gets the best possible journey and outcome.APPLY NOW  60000 AUD Claremont 6010

We respectfully acknowledge the people of the Yugambeh language region, the traditional owners of the land on which we meet, and pay our respect to their elders past and present, and all Aboriginal and Torres Strait Islander Peoples here today. 


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