Assistant Manager, Duty Manager & Gaming Supervisor

We currently have an exciting opportunity for an experienced and enthusiastic Assistant Manager, Duty Manager and Gaming Supervisor to lead our team at the Spotted Cow Hotel.From relaxing with a beer to enjoying great food or dancing the night away, The Spotted Cow's warm and friendly atmosphere has something for everyone's tastes.  Located just north of Toowoomba's CBD, the Spotted Cow is the perfect place for locals and tourists alike to drop on by.We are seeking someone with experience in operating multifaceted venues, who has a flair and passion for the industry, and who has strong leadership and customer service skills.To be successful, you will:Have at least 3 years' experience in a similar roleExtensive experience in the hospitality industry with experience in TAB, gaming, bar and dining;Lead by example and actively encourage the best practices across the business;Create a positive venue experience ensuring high standards of service & venue presentation ensuring the venue is fully operational and compliant at all times;Have a solid understanding of best practice hospitality procedures, work health and safety and quality standards;Have good computer skills for POS, rostering database, and Microsoft office;Have a demonstrated drive for revenue growth with an understanding of budgets, wage and COG targets.Hold a current RSA, RSG and Approved Managers LicencePrior experience in the industry as an Assistant/Duty Manager or Gaming Supervisor is essential.About the roleReporting to the Venue Manager, you will have strong leadership and customer service experience within the hospitality industry. It is a pivotal role which will encompass both operational and administrative duties including:Maintaining high standards of service, culture and safety;Understanding of all financials, especially labour and beverage costs;Demonstrated ability to drive customers and sales;Assist in front of house recruitment, induction and ongoing training;Ability to maintain relationships with key suppliers, wholesalers and distributors while also support the Venue Manager to implement cost control measures;Ability to ensure compliance with all aspects of the liquor and gaming licence, food safety requirements and general workplace health & safety.What's On OfferGenerous salary package and commission structure will be provided for the right candidate.Enjoy food and beverage discounts as well as other perks at all venues across the Hallmark Group.The position presents a great opportunity to contribute to a growing business under the banner of the highly successful and established 'Hallmark Group'.Hallmark Group portfolio includes Retro's Cocktail Lounge (Gold Coast & Fortitude Valley), Asylum nightclub, Lost Kingdom nightclub, Finn McCool's Irish Bar (Gold Coast & Fortitude Valley), Lefty's Music Hall and Jamie Oliver's Pizzeria.If you feel you have the skills and experience for this position, apply now!Please include CV and cover letter with your application outlining your salary expectation. 55000 AUD Brisbane 4000

Assistant Manager, Duty Manager & Gaming Supervisor

We currently have an exciting opportunity for an experienced and enthusiastic Assistant Manager, Duty Manager and Gaming Supervisor to lead our team at the Spotted Cow Hotel.

From relaxing with a beer to enjoying great food or dancing the night away, The Spotted Cow's warm and friendly atmosphere has something for everyone's tastes.  Located just north of Toowoomba's CBD, the Spotted Cow is the perfect place for locals and tourists alike to drop on by.

We are seeking someone with experience in operating multifaceted venues, who has a flair and passion for the industry, and who has strong leadership and customer service skills.

To be successful, you will:

  • Have at least 3 years' experience in a similar role
  • Extensive experience in the hospitality industry with experience in TAB, gaming, bar and dining;
  • Lead by example and actively encourage the best practices across the business;
  • Create a positive venue experience ensuring high standards of service & venue presentation ensuring the venue is fully operational and compliant at all times;
  • Have a solid understanding of best practice hospitality procedures, work health and safety and quality standards;
  • Have good computer skills for POS, rostering database, and Microsoft office;
  • Have a demonstrated drive for revenue growth with an understanding of budgets, wage and COG targets.
  • Hold a current RSA, RSG and Approved Managers Licence

Prior experience in the industry as an Assistant/Duty Manager or Gaming Supervisor is essential.

About the role

Reporting to the Venue Manager, you will have strong leadership and customer service experience within the hospitality industry. It is a pivotal role which will encompass both operational and administrative duties including:

  • Maintaining high standards of service, culture and safety;
  • Understanding of all financials, especially labour and beverage costs;
  • Demonstrated ability to drive customers and sales;
  • Assist in front of house recruitment, induction and ongoing training;
  • Ability to maintain relationships with key suppliers, wholesalers and distributors while also support the Venue Manager to implement cost control measures;
  • Ability to ensure compliance with all aspects of the liquor and gaming licence, food safety requirements and general workplace health & safety.

What's On Offer

  • Generous salary package and commission structure will be provided for the right candidate.
  • Enjoy food and beverage discounts as well as other perks at all venues across the Hallmark Group.

The position presents a great opportunity to contribute to a growing business under the banner of the highly successful and established 'Hallmark Group'.

Hallmark Group portfolio includes Retro's Cocktail Lounge (Gold Coast & Fortitude Valley), Asylum nightclub, Lost Kingdom nightclub, Finn McCool's Irish Bar (Gold Coast & Fortitude Valley), Lefty's Music Hall and Jamie Oliver's Pizzeria.

If you feel you have the skills and experience for this position, apply now!

Please include CV and cover letter with your application outlining your salary expectation.